Airline Quality Assessment Methodology Taking Into Account the Flight Safety Level Based on Factor Analysis

Ruta Bogdane, Aleksandrs Bitiņš, Vladimirs Šestakovs, Yasaratne Bandara Dissanayake

Abstract


In this article, the authors offer a methodology for determining the quality of airline performance by taking into account the level of flight safety on the basis of factor analysis and the results of methodology approbation in the conditions of a functioning airline. The assessment of the level of airline performance quality taking into account the level of flight safety within a certain time span is rather sensitive, informative and reliable. They allow us to detect those changes in industrial and economic conditions and factors that are related to a certain degree of potential deterioration of flight safety. This creates conditions for revealing the tendencies towards the deterioration of flight safety at the stage of their origin, when they have not yet caused deep, irreversible changes in the flight safety of an airline.

Keywords:
Aircraft; factor analysis; faulty condition; flight delay; management efficiency; management system; process approach

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DOI: 10.2478/tae-2018-0002

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